Name
Assessment of HERO Incident Management Programs in Austin, El Paso, and San Antonio Metropolitan Areas
Date & Time
Wednesday, July 23, 2025, 8:30 AM - 9:10 AM
Speakers
Zhe Han, The University of Texas at Austin
Katelyn Kasberg, Texas Department of Transportation - RTI
Description

The study evaluates the overall effectiveness of Highway Emergency Response Operator (HERO) programs in Austin, El Paso, and San Antonio. The outcomes provide future directions to improve HERO program efficiency, to better alleviate non-recurring congestion, and to enhance the safety of the public traveling on Texas roadways.

(Zhe Han, University of Texas at Austin, and Katelyn Kasberg, Texas DOT)

Location Name
Ballroom A
Full Address
Missoula, MT
200 S Pattee St
Missoula, MT 59802
United States